Refund & Return Policy
Message to our valued customers
Thank you for choosing CybinRush for your psilocybin and cannabis needs. We appreciate your business and trust in our products and we constantly strive to meet and exceed your expectations.
No Return
As a standard practice, CybinRush does not accept returns on products once they have been purchased. This policy is in place to maintain the quality and integrity of our offerings, ensuring that each product delivered meets our high standards.
No Refund
We regret to inform you that we do not offer refunds on any products purchased from CybinRush. This policy is implemented to streamline our operations and maintain competitive pricing for all customers.
Exception Clause
However, we understand that unique situations may arise, and customer satisfaction is of utmost importance to us. In certain circumstances, a refund may be considered at the discretion of CybinRush staff. To request a refund, please contact our customer service team within 7 days of your purchase. Each refund request will be evaluated on a case-by-case basis, and our decision will be final.
Conditions for Refund or Exchange Consideration
- Refund or Exchange requests must be submitted within 7 days of the original purchase date.
- The product must be in its original condition and packaging.
- Proof of purchase, such as a receipt or order confirmation, must be provided.
Please note that the exceptions to our no return and no refund policy are limited, and we reserve the right to deny any refund request that does not meet our criteria.
Thank you for your understanding. If you have any questions or concerns, please do not hesitate to contact our customer service team.